Front Office Assistant, Sr
About The Position
BHMG Rheumatology in Alabaster is looking for a Sr. Front Office Assistant who will be the welcoming face of our clinic. This role is perfect for someone who enjoys variety, loves connecting with people, and can juggle several responsibilities with confidence and professionalism. This role is front-office focused, with opportunities for cross-training and future certification as a Medical Assistant. Baptist Health Medical Group is a physician-led group established on a foundation of compassionate care and clinical excellence, committed to providing the community easy access to integrated care.
Requirements
- Minimum 2 years of medical office experience
- Strong computer skills and ability to learn new systems quickly
- Outstanding multitasking skills — this clinic moves fast!
- Dependable, positive, and patient-focused
- Excellent communication and customer-service skills
- Must enjoy working with people
- Candidates living within 30 minutes of the clinic are strongly preferred (due to local traffic)
Nice To Haves
- Cross-training and future certification as a Medical Assistant
Responsibilities
- Greeting every patient with warmth and professionalism — you are the first impression!
- Managing multiple phone lines while assisting patients at the front desk
- Checking patients in/out, collecting co-pays and account balances
- Verifying insurance and ensuring all required paperwork is scanned into the EHR
- Assisting patients with signing up for the patient portal
- Clearing and organizing incoming faxes
- Calling referrals to schedule new patient appointments
- Supporting daily clinic flow to ensure an exceptional patient experience
Benefits
- Medical, Dental, Vision
- 403(b) Retirement Savings Plan
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Paid Time Off (up to 5 weeks to start)
- Life Insurance
- Extended Leave Plan (ELP)
- Family Care (childcare, elder care, pet care)
- Paid Parental Leave
- Pet Insurance
- Car Insurance
- Educational Benefits including tuition reimbursement & monthly payments to help pay down any graduated school debt
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
