Front Office Ambassador- Waldorf Astoria Chicago

Hilton • Chicago, IL

7d • Onsite

About The Position

Waldorf Astoria Chicago is looking for a Front Office Ambassador to join the team in Chicago's Gold Coast! The Waldorf Astoria Chicago is a AAA-Five-Diamond, Forbes 4-Star luxury hotel nestled in the prestigious Gold Coast neighborhood. It features 215 rooms, over 5,000 square feet of meeting space, and 4 food and beverage outlets. At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community. As a Front Office Ambassador, you are responsible for ensuring a seamless check-in and check-out process and delivering memorable experiences that enhance the guest's stay.

Requirements

• Exceptional hospitality skills
• Ability to deliver memorable experiences

Responsibilities

• Ensuring a seamless check-in and check-out process
• Delivering memorable experiences that make the stay for every guest

Benefits

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what’s next

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed