Front Office Administrative Operator

NAVISTA • Murrieta, CA

1d • $21 - $25 • Onsite

About The Position

The Front Office Administrative Operator role is part of Business & Administrative Support, providing administrative and data support for general business operations. This position falls within the Medical Administration and Data job family, which is crucial for the effective operation of a healthcare organization. Responsibilities include managing administrative tasks, patient data, and medical records, ensuring the smooth flow of information, maintaining patient confidentiality, and supporting clinical staff. The role is located at cCARE Murrieta, 28078 Baxter Rd, Murrieta, CA 92563. The company, Navista, is an oncology practice alliance that supports community practices by providing advanced support services and financial assistance, enabling them to thrive while maintaining independence and delivering high-quality cancer care.

Requirements

• Bilingual Spanish, required
• Experience with EMR systems, and technology

Nice To Haves

• 1-3 years of Medical Office experience, highly preferred
• High School Diploma, GED or equivalent work experience, preferred

Responsibilities

• Answering Calls Promptly and Professionally
• Greet callers courteously.
• Identify the purpose of the call.
• Routing Calls
• Direct calls to the appropriate department or individual.
• Use a switchboard or phone system efficiently.
• Providing Information
• Offer basic information about the company, services, or procedures.
• Handle frequently asked questions.
• Managing Outgoing Calls
• Make calls on behalf of staff or departments.
• Follow up with customers or clients as needed.
• Maintaining Call Logs
• Record details of calls for reference or reporting.
• Note any issues or follow-up actions required.
• Assist with administrative tasks

Benefits

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees