Front Office Administrative Operator

Cardinal Health • Murrieta, CA

1d • Onsite

About The Position

The Front Office Administrative Operator role falls under Business & Administrative Support, which is responsible for assisting general business operations by providing administrative and data support. Specifically, this position is part of the Medical Administration and Data job family, supporting the effective operation of a healthcare organization. Key functions include managing administrative tasks, patient data, and medical records, ensuring the smooth flow of information, maintaining patient confidentiality, and supporting clinical staff.

Requirements

• Bilingual Spanish, required
• Experience with EMR systems, and technology

Nice To Haves

• 1-3 years of Medical Office experience, highly preferred
• High School Diploma, GED or equivalent work experience, preferred

Responsibilities

• Answering Calls Promptly and Professionally
• Greet callers courteously.
• Identify the purpose of the call.
• Routing Calls
• Direct calls to the appropriate department or individual.
• Use a switchboard or phone system efficiently.
• Providing Information
• Offer basic information about the company, services, or procedures.
• Handle frequently asked questions.
• Managing Outgoing Calls
• Make calls on behalf of staff or departments.
• Follow up with customers or clients as needed.
• Maintaining Call Logs
• Record details of calls for reference or reporting.
• Note any issues or follow-up actions required.
• Assist with administrative tasks

Benefits

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees