Front of the House Manager

Sodexo CareersNew York, NY

About The Position

The Front of House Manager leads the guest experience for a high‑profile corporate dining operation under Sodexo’s White Label model. This role delivers elevated, hospitality‑driven service with strong culinary awareness, ensuring every interaction aligns with the client’s brand. The manager oversees daily FOH operations, develops service teams, partners with culinary leaders on events and executive engagements, and serves as the primary client‑facing liaison. The position requires a polished hospitality presence, a deep understanding of corporate dining service, and the ability to maintain a seamless, branded guest experience.

Requirements

  • Hospitality Expertise with a polished, guest‑focused approach suited for high‑profile corporate environments.
  • Corporate Dining Experience and comfort operating within fast‑paced, service‑driven workplace settings.
  • Culinary Awareness to support menu knowledge, service coordination, and partnership with culinary teams.
  • Leadership & Team Development with a track record of coaching service teams to elevated standards.
  • Client‑Facing Professionalism with the ability to build trust, anticipate needs, and represent the client’s brand.
  • Operational Strength in managing FOH flow, readiness, service standards, and overall guest experience.
  • Minimum Education Requirement - High School Diploma or GED or Equivalent
  • Minimum Management Experience - 1 year

Responsibilities

  • Lead Guest Experience by delivering a polished, hospitality‑driven service environment that reflects the client’s brand.
  • Oversee Daily FOH Operations to ensure seamless service flow, readiness, cleanliness, and guest movement.
  • Develop and Coach Teams to elevate service standards, hospitality behaviors, and culinary knowledge.
  • Partner With Culinary to support menu execution, tastings, and high‑touch corporate dining experiences.
  • Support Executive Meetings & Events with flawless coordination and elevated hospitality.
  • Manage Client Relationships by serving as the primary FOH liaison, anticipating needs, and maintaining a high‑profile service culture.

Benefits

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement
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