Front of House - Lake Oswego

Elephants Delicatessen•Lake Oswego, OR

7h•$21 - $26•Onsite

About The Position

We are seeking a dynamic, guest-focused Front of House team member. The Front of House team member is responsible for providing amazing customer service, cashiering, preparing, and serving food and beverages, complying with all applicable sanitation, health and personal hygiene standards and following established food production programs and procedures. The ideal candidate is a strong communicator who can balance hospitality with accountability in a fast-paced environment.

Requirements

High School Diploma or General Education Diploma (GED) and/or Culinary Degree
Minimum of 1 year of customer service experience - food service or hospitality experience highly preferred
A genuine passion for hospitality and team development
Strong communication and organization skills
Ability to stay composed and solution-oriented under pressure
High standards for cleanliness, safety, and operational excellence
Reliability, accountability, and a collaborative mindset
Current Oregon Food Handler's card
Current OLCC permit
Must have flexible availability including weekends and holidays
Reliable transportation is required

Responsibilities

Provide exemplary customer service: task pivot and converse with customers
Engage in active selling
Sale and promotion of products; Help direct customers around the store and menu
Maintain excellent product knowledge
Produce all food and beverage items precisely according to Elephant's recipes
Properly use equipment as specified by Manager and//or trainer
Maintain a clean and orderly work area
Cross-train in various FOH roles
Reinforce service, sanitation, and food safety standards
Monitor workflow and pace during peak hours
Address guest concerns with professionalism and urgency

Benefits

Employer contributed vacation and sick time
Kaiser Medical coverage, with alternative care as a bonus (acupuncture, chiropractic, massage therapy, etc.)
Mental Health Services
Dental, FSA (Flexible Spending Accounts), and 401(k) with 4% company match
Training that will fast-track your culinary/hospitality career
Free counseling and financial services
Opportunities for advancement
Discounts on our delicious made-from-scratch food
Pet insurance
Chance to win employee raffles
Discounts at Sketchers, Shoes for Crews, Verizon, Sprint, select B Corporations, and many more
A commitment to inclusion, diversity, community involvement, employee well-being, and environmental protection