Front of House Team Member

Beau Jo's Management Company•Denver, CO

3d•Onsite

About The Position

Beau Jo’s Pizza is seeking a Front of House Team Member for their DU and Lone Tree locations. This role is responsible for assisting guests, conducting dine-in or to-go business according to Beau Jo’s standards for quality and speed. The team member will also maintain cleanliness, sanitation, and safety standards in the dining area.

Requirements

Ability to communicate with management and fellow staff.
Ability to read and follow recipes/proper procedures.
Must be able to maintain proper personal hygiene and follow food safety standards and guidelines.
Ability to maintain high levels of courtesy and respect with guests in various situations.
Must be able to meet the physical requirements of the position.
Ability to work well as a part of a team.
Ability to arrive for scheduled shifts on time and prepared to work.
Ability to handle a fluctuating work environment including the ability to handle periods of down time and periods of high demand.
Must be eligible to work in the United States and be at least 16 years of age with some equipment unable to be used by persons under the age of 18.
Successful completion of hourly position validations, including reading training materials.

Nice To Haves

Past experience working in a pizzeria
Past customer service experience in a fast casual restaurant
Past work experience in fast paced and high demand environments
Past restaurant experience
Past leadership experience
DU Location only: past bartending experience
Past general customer service experience
Bilingual always a plus
Willingness to cross train into a kitchen role to support other areas of the restaurant

Responsibilities

Ensure compliance with all health code requirements and company standards.
Accurately and safely handling food allergens and preparing orders with dietary restrictions correctly with care and accuracy to avoid cross contact.
Maintain adequate stocking, cleanliness, and organization of work area, dining room, and bathrooms throughout the day.
Kindly greeting guests upon entry and taking in person orders for both dine-in and to-go.
Aiding third party delivery drivers and guests with pick-ups.
Contribute to a positive guest experience by ensuring that the food that leaves the kitchen exceeds expectations and is made accurately. This includes calling for remakes as needed and ensuring drinks and sides are given to the guests.
Answering the phone within 3 rings, responding to questions over the phone, and taking phone orders.
Serving food and bussing tables.
Process payments of multiple tender types including, but not limited to, cash, gift cards, and credit cards.
If over 18, handling the safe and proper sale of alcohol to persons of drinking age, following state and federal laws for said transactions.
Assist the kitchen staff with making salads when needed.
Work closely and communicate with BOH staff in a high pace environment, while doing a variety of "time restraint" tasks.
Working with customers and delivery drivers in a potentially high stress environment.
Cross train to different positions within the restaurant to provide support to other areas when needed.
Suggestive selling and upselling to guests while taking their orders.
Using a computer for all orders and transactions.
DU location only: duties consistent with bartending including but not limited to taking alcoholic drink orders, preparing drinks according to standards, and assisting guests sitting at the bar.
Other duties as assigned by management.

Benefits

Medical (Employer pays 70%)
Dental
Vision
401k
$16.00 employee food credit during working hours
50% Employee and 30% family discounts good at all locations, excluding Steamboat Springs
Access to company owned Loveland and Gold Ski Passes
Flexible scheduling
Paid vacation
Colorado Paid Sick Leave