Front of House Supervisor | Denver Airport

MISSION YOGURT INC • Denver, CO

6d • $0 - $23 • Onsite

About The Position

The FOH Shift Supervisor leads front-of-house operations during assigned shifts while ensuring excellent customer service and smooth day-to-day execution. This role supports and coaches FOH Team Members, oversees cashiering and service flow, and helps maintain cleanliness, organization, and compliance with company standards. FOH Shift Supervisors serve as a point of leadership on the floor, helping create a positive guest experience and a strong team environment.

Requirements

• Candidates with at least 1 year of Supervisor experience in a quick service restaurant
• Delivers superior food and beverage service and maximizes customer satisfaction
• Responds efficiently and accurately to restaurant customer feedback
• Upholds ideals, values, and practices that are the foundation of Mission Yogurt: Loyalty, Innovation, Service, Communication, and Flexibility
• Ensures all operating and quality standards are met
• Upholds a professional and ethical management style and presentation
• Assesses work-related issues in a professional manner and exercises honest, non-biased judgment
• Ensures safety and security of both guests and team members
• Must be able to pass a 10-year background check per TSA guidelines.

Responsibilities

• Participate in coaching, counseling, training & development of staff and managers
• Set and monitor quality and service standards for staff
• Fluent in health department inspections
• Communicate company policy, standards, and procedures to staff
• Oversee the preparation and presentation of beverages and food to meet set standards
• Interact with customers to develop loyalty and handle customer concerns
• Monitor the cleanliness and hygiene of the area
• Promote and practice compliance with fire, health, safety and hygiene standards and regulations
• Ensure adherence to cash management procedures
• Ensure adherence to stock control procedures; monitor and order supplies
• Check all deliveries, ensure product is correct, rotated and stored properly

Benefits

• Medical, Dental, and Vision Insurance
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Voluntary Life and AD&D
• Voluntary Long-Term Disability
• Voluntary Accident
• Voluntary Critical Illness
• Voluntary Hospital Indemnity
• Voluntary Pet Insurance
• PAID employee parking OR RTD Eco-Pass
• 401(k) Plan with company match
• Employee meal program
• Paid Sick Leave
• Room for professional growth!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed