Hiring Bonus! Front of House Supervisor (part-time) | The Station on Main

Columbia Hospitality•McGregor, IA

1d•Onsite

About The Position

The Station on Main is seeking a part-time Front of House Supervisor to join their team. This role involves supervising personnel in the Food and Beverage Department, assisting the service team, facilitating sales and customer service, overseeing daily operations of F&B outlets, ensuring profitability and adherence to standards, managing inventory, responding to inquiries and complaints, administering state liquor laws, handling guest challenges, and ensuring a safe and clean work environment. The company, Columbia Hospitality, emphasizes a people-first, values-driven culture focused on creating exceptional experiences.

Requirements

2+ years lead or supervisory experience and/or training in comparable food service operation.
Ability to read, write and speak English fluently.
Ability to effectively present information and respond to questions from group of managers, clients, customers, and the general public.
Computer knowledge including Word, Excel, Outlook, and POS system(s).
Must be flexible and able to perform multiple tasks and work in stressful situations.
Necessary State Food Handler’s License and Liquor Serving Permit.

Nice To Haves

International Sommeliers guild Wine Fundamentals 1 or 2 preferred.

Responsibilities

Supervises personnel employed in the Food and Beverage Department, including scheduling, training, and motivating employees.
Assist service team on the floor, take and serve orders if necessary and assist with wine service.
Facilitates sales/customer service/operations interface daily.
Supervises division activities, overseeing daily operations of all F&B outlets.
Ensures profitability, efficient operations and adherence to established safety and quality standards daily.
Inventories supplies and beverages and maintains accurate inventory records monthly.
Responds to internal and external inquiries and complaints and maintains favorable team member and guest relations as needed.
Administers state liquor laws as they pertain to operations daily.
Deals with guests’ challenges and communicates all issues with Director of Food and Beverage and Food and Beverage Managers.
Assures that we exceed guest expectations by being responsive, engaged and following-through on all requests.
Represents organization as point of contact ensuring guests’ needs are met and expectations exceeded.
Ensures a safe work environment, reporting unsafe conditions and equipment that need repair immediately and that the work area is clean and orderly.

Benefits

Hiring bonus of $150 after each of 30, 60, 90, and 120 days
Get Paid Daily
Paid Time off & Holiday Pay
Medical, Dental, Vision, Disability, 401K
HSA/FSA Plans -with employer contribution
Referral Bonus
Discounted Lodging, Dining, Spa, Golf, and Retail
Employee Assistance Program “Columbia Cares”
Volunteer Opportunities
Committee Participation Opportunities
Task Force Work Opportunities
Online Learning Platform to Help You Grow!
Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)