Front of House Manager

Boston Pizza • Stony Plain, AB

6d • CA$19 - CA$22 • Onsite

About The Position

A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. As our Front of House Manager, you’ll be responsible for leading our busiest shifts and ensuring every guest leaves happy.

Requirements

• Has restaurant leadership experience (Front of House management preferred)
• Leads by example and isn’t afraid to jump in wherever needed
• Can inspire, coach, and hold people accountable
• Thrives in a fast-paced, high-volume environment
• Communicates confidently with guests and team members alike
• Is organized, dependable, and solutions-focused
• Takes pride in developing others and celebrating success
• Is available evenings, weekends, and holidays

Responsibilities

• Lead the dining room, lounge, bar, and host team during evening and weekend service
• Coach and develop servers, bartenders, hosts, and support staff in real time
• Resolve guest concerns quickly and professionally
• Ensure outstanding hospitality
• Manage labour, scheduling adjustments, and floor positioning
• Oversee cash handling and end-of-night procedures
• Maintain Boston Pizza brand standards for service, cleanliness, food safety, and liquor compliance
• Support hiring, onboarding, training, and performance management
• Work closely with the kitchen leadership team to deliver exceptional execution

Benefits

• Opportunities for career growth within the restaurant
• Boston Pizza Scholarship Program
• Management Training Programs, Leadership Development Sessions and access to dynamic mentorship programs and initiatives
• A respectful culture and work environment where your feedback matters
• Competitive tip pool
• Individual benefits plan

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed