Front of House Manger

BallenIsles Country Club • Lakewood Ranch, FL

2d • $55,000 - $65,000 • Onsite

About The Position

Lorraine Lakes, located in Lakewood Ranch, FL, is pleased to announce an excellent career opportunity for a Front of House Manager! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you’ll contribute to a global leader in golf and community management.

The Front of House Manager is a key member of the management team and is directly responsible for the oversight of all food & beverage operations at the property. This includes implementing budgets and the hiring, training and supervising of all related F&B service and food production staff. The Front of House Manager will apply all of their experience and knowledge to assuring that the wants and needs of guests are consistently met and/or exceeded.

Requirements

• Must have 1-3 years of related experience in F&B management.
• Must be proficient in the use of Microsoft Word, Excel, Outlook, and PowerPoint.
• Knowledge of pertinent health regulations and liquor laws.
• Must have food and beverage/ a la carte and banquet experience.
• Must have proven management experience.
• Must have strong business aptitude.
• Must have strong service orientation.
• Must possess excellent written and verbal communication skills.
• Must be highly organized, efficient, and detail oriented.
• Must have exceptional interpersonal skills.

Nice To Haves

• College degree preferred.

Responsibilities

• Daily management of Front of House F&B Department.
• Assists the General Manager with banquet and event sales.
• Inspects and assists with banquet set-up and breakdown of tables, decorations, equipment, serving areas, and related activities in an accurate and timely manner.
• Ensures satisfaction by communicating with the client throughout the event regarding any changes, substitutions or special requests; assisting banquet staff throughout the event as needed (refilling drinks, delivering food, bussing tables, etc.) and following up with host at the conclusion of event.
• Hires, supervises, and develops bartender, beverage cart driver, host/hostess, snack bar attendant, and other employees in the Front of the House F&B department.
• Conducts training and refresher classes for all Front of House F&B personnel in the correct procedures.
• Daily oversight of Front of House F&B accounting procedures.
• Forecasts and budgets pertaining to F&B operation.
• Maintains cost controls and conducting a monthly inventory.
• Implements and maintains F&B sales/marketing programs.
• Develops and implements marketing program to increase banquet business.
• Alcohol and beverage ordering – follows SOP buying process.
• Quality assurance, guest service, and training of all employees.
• Upholds IGP Food and Beverage policies.
• Implements all Human Resources guidelines.
• Coordinates between all departments.
• Develops and implements creative strategies to increase revenues.
• Plans and coordinates special events and functions.
• Responsible for overall guest satisfaction.
• Ensures all employees are conducting themselves in a professional manner.
• Performs daily walk-through to ensure full compliance with the Department of Health regulations.
• Complies with applicable health, alcoholic beverage, fire, and other local/state laws.
• Closing procedures and appropriate cash handling practices.
• Performs other duties as assigned by supervisor or manager.

Benefits

• Healthcare Benefits – Medical, Dental, and Vision coverage
• Retirement Benefits – 401(k) with employer match (19 years of age and older)
• Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree