Front of House Manager

COPPERFIELD INN LLC•Limerick Township, PA

8d•Onsite

About The Position

Join a busy neighborhood restaurant focused on excellent service, quality food, and a welcoming atmosphere. We value teamwork, consistency, and hospitality. Role Summary The FOH Manager oversees daily front-of-house operations to ensure outstanding guest experiences, efficient service, and a positive team culture. This role supervises hosts, servers, and bartenders, manages shifts, and supports restaurant leadership with staffing, training, and guest relations.

Requirements

2+ years FOH supervisory/manager experience in a fast-casual or full-service restaurant
Strong leadership and communication skills; proven team development ability
Experience with POS systems, reservations platforms, and basic scheduling tools
Excellent guest-service and conflict-resolution skills
Ability to work a flexible schedule, including nights and weekends
High school diploma or equivalent; hospitality certification a plus

Nice To Haves

Prior experience managing labor
Knowledge of local health codes and compliance
Experience with inventory ordering and vendor relations

Responsibilities

Lead and coach FOH team members; hire, train, schedule, and evaluate staff
Ensure consistently high standards of service, cleanliness, and presentation
Manage reservations, seating flow, waitlist, and peak service periods
Handle guest inquiries, feedback, and conflict resolution professionally
Monitor FOH inventory (linen, supplies, POS supplies) and place orders as needed
Work with Kitchen and Bar leadership to coordinate service and menu rollouts
Enforce health, safety, and sanitation standards
Track daily sales, labor, and key performance metrics; support payroll and cash handling procedures
Assist with events, private dining, and special promotions