Hiring Bonus! Front-of-House Lead (part time) | The Station on Main/The River Room

Columbia Hospitality•McGregor, IA

6d•$20 - $22•Onsite

About The Position

Columbia Hospitality is seeking an extraordinary individual to join their team as a Front-of-House Lead. This role is crucial in supporting team members, ensuring smooth daily operations, and creating exceptional guest experiences. The ideal candidate will be a people-first individual, igniting success from the inside out, and contributing to a tight-knit, inclusive, values-driven team. This position is part-time and offers a values-based culture with opportunities for growth and participation in various committees and task forces.

Requirements

2+ years of lead experience and/or training in a comparable food service operation.
Ability to read, write, and speak English fluently; able to interpret regulations and communicate effectively with managers, clients, customers, and staff.
Knowledge of Microsoft Word, Excel, Outlook, and POS systems.
Flexible and able to multitask in fast-paced or stressful situations.
Required State Food Handler’s License and Liquor Serving Permit.
Must be of the legal minimum required age (21+) to pour and serve alcoholic beverages.

Responsibilities

Supports team members in the front of house, assisting with training, coaching, and motivating the team.
Performs hands-on service on the floor, including but not limited to: taking and serving orders and assisting with beverage service.
Facilitates daily operations, coordinating sales, service, and operational activities.
Opens and closes outlets, including cash handling and POS reconciliation.
May assist with banquet or event setup and service as needed.
Oversees monthly inventory of supplies and beverages, maintaining accurate records.
Ensures profitability, efficient operations.
Ensures compliance with safety, health, and quality standards.
Responds to guest inquiries, concerns, and complaints, escalating as necessary to General Manager or Director.
Assures that we exceed guest expectations by being responsive, engaged and following-through on all requests.
Represents organization as point of contact ensuring guests’ needs are met and expectations exceeded.
Maintains favorable team member and guest relations as needed.
Administers and enforces state liquor laws in daily operations.
Maintains a clean, safe, and organized work environment.
Reports unsafe conditions and equipment that need repair immediately.
Prepares reports on daily operations, labor costs, and incident logs.
Coordinates with other departments to ensure seamless guest experiences.
Performs other related duties and special projects as assigned by management to support departmental and organizational goals.

Benefits

Hiring Bonus ($150 after each of 30, 60, 90, and 120 days)
Tip/Tip Pooling Eligible
Get Paid Daily
Paid Time off & Holiday Pay
Medical, Dental, Vision, Disability, 401K
HSA/FSA Plans -with employer contribution
Values Based Culture (#OMGLIFE)
Culture Add (Creating Space for Fresh Perspectives)
Referral Bonus
Discounted Lodging, Dining, Spa, Golf, and Retail
Employee Assistance Program
“Columbia Cares” Volunteer Opportunities
Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
Task Force Work Opportunities
Online Learning Platform to Help You Grow!
Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)