FRONT OF HOUSE LEAD SUPERVISOR (FULL TIME)
About The Position
We are hiring immediately for a full time FRONT OF HOUSE LEAD SUPERVISOR position. This role involves leading event-day operations, coordinating staffing, setup, execution, and breakdown activities to ensure seamless event delivery. The Lead Supervisor will collaborate with internal departments, vendors, and event stakeholders to support exceptional guest experiences and successful event outcomes. They will monitor service quality, operational efficiency, and safety standards while proactively resolving issues that arise during events. Additionally, the Lead Supervisor will provide hands-on leadership by supporting front-of-house and service staff as needed to maintain high levels of guest satisfaction. Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry. Come for the job, stay for the career. We are Canteen.
Requirements
- Previous high volume catering, bar, and customer service experience preferred.
- Ability to lift and move up to 25 pounds.
Nice To Haves
- Willing to train!
Responsibilities
- Lead event-day operations, coordinating staffing, setup, execution, and breakdown activities to ensure seamless event delivery.
- Collaborate with internal departments, vendors, and event stakeholders to support exceptional guest experiences and successful event outcomes.
- Monitor service quality, operational efficiency, and safety standards while proactively resolving issues that arise during events.
- Provide hands-on leadership by supporting front-of-house and service staff as needed to maintain high levels of guest satisfaction.
- Performs inventory management to maintain high valuation and minimal waste.
- Ensures that staff is on task, quality assurance standards are being met, and the operation is clean and organized.
- Monitors marketing, confirming that signage is current and appropriate.
- Upholds policies and procedures to guarantee compliance with company and client expectations.
- Performs other duties as assigned.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
