Front of House Facilitator

McGill University•Montreal, QC

1d•Onsite

About The Position

This position is intended for a current student at McGill University who has been accepted to the Work Study program. Under the direction of the immediate supervisor, the incumbent will be responsible for the day-to-day operations of the front of house, maintaining the schedule of event staffers and box office attendants, liaising with administration and production personnel, welcoming the general public, scanning or tearing tickets, distributing programs, answering general questions, and coordinating hall personnel for rental clients. McGill University is an English-language university where day-to-day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level # (qualifier) on a scale of 0-4. McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, [email protected].

Requirements

Must be a current student at McGill University accepted to the Work Study program
Must include Work Study Confirmation Letter issued by the Scholarships and Student Aid Office
Experience in customer service
Experience with coordinating a team of student workers
Ability to multi-task
Ability to give directions in high stress situations
Professional and proactive
Must have experience with the Schulich School of Music concert and event polices
Must be available to work nights and weekends according to the concert schedules
Must be authorized to work in Canada
Must be willing to work in the province of Quebec
High School Diploma
2 Years Related Experience