Front of House Coordinator

Harvard University • Cambridge, MA

2d • Onsite

About The Position

The Front of House Coordinator is a member of the Memorial Hall production team, reporting to the Production Manager. This role performs audience take-in/house management, coordinating, administrative, and technical duties supporting College, University, and external events.

Requirements

• Two years of experience in event execution and house management at a performance venue
• Experience in the operation of theatrical lighting and audio systems
• Ability and willingness to regularly work a flexible and varied schedule including evenings, weekends, and holidays

Nice To Haves

• Preferably in an academic setting

Responsibilities

• Place and instruct ushers; resolve ticket/seating problems and patron complaints in consultation with Box Office staff
• Assist patrons with special physical needs and/or limitations; enforce fire codes inside and outside the building; and respond to emergencies
• Coordinate efforts of producers, Box Office staff, ushers, security staff, custodial staff, and technical staff in assuring swift and safe seating of audience, timely start of performance, and safe, clean, and comfortable conditions for patrons and performers
• Assist the Production Manager in maintaining the theatrical lighting control and audio systems in the Complex, as well as operating the piano and wheelchair lifts in Sanders Theatre

Benefits

• Generous paid time off including parental leave
• Medical, dental, and vision health insurance coverage starting on day one
• Retirement plans with university contributions
• Wellbeing and mental health resources
• Support for families and caregivers
• Professional development opportunities including tuition assistance and reimbursement
• Commuter benefits, discounts and campus perks

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed