Front End Team Leader

Ollie's Bargain Outlet, Inc. • Largo, FL

1d

About The Position

The Retail Front End Team Leader provides leadership for the successful operation of the entire front end of the store. This role creates and leads a sales team focused on selling merchandise and ensuring a positive customer experience. Responsibilities include associate development, customer service, asset protection, and store maintenance.

Requirements

• High school diploma or equivalent.
• Minimum of 1–2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and ability to work as a team player and interact well with customers and associates.
• Ability to lift and carry up to 50 pounds.
• Ability to push and pull up to 35 pounds.
• Ability to stand for extended periods and work in a constant state of alertness and in a safe manner.

Responsibilities

• Oversee front-end, entrance, and exterior standards while driving associate productivity, daily task assignments, and customer service standards.
• Assist with managing payroll budgets, expenses, store banking, shrink reduction, and related reporting to support financial and operational goals.
• Provide leadership to associates regarding donation programs and Ollie’s Army sign-up and membership.
• Lead monthly safety meetings and ensure follow-up actions are completed.
• Assist with hiring, developing, supervising, and scheduling store associates to support staffing and performance goals.
• Support merchandising execution and ensure pricing updates are completed as required.
• Perform Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Benefits

• Medical, dental, vision, and prescription coverage beginning after 90 days of employment.
• 401(k) with a generous company match and immediate vesting.
• Career growth and talent development culture.
• 20% associate discount on Ollie’s purchases.
• Voluntary benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED