Front End Team Leader - Earth Fare Christiansburg

Earth Fare•Christiansburg, VA

1d•$18 - $25•Onsite

About The Position

Earth Fare Team Leaders are managers responsible for modeling Earth Fare's Mission, Conviction, and Purpose, while developing and managing a successful team within their department. Team Leader responsibilities include adhering to the departments standard operating procedures; meeting and exceeding financial goals including gross profit, shrink, sales, labor and department over-head. Team Leaders are responsible for ensuring a clean, organized, and safe work environment.

Requirements

Proven success managing shrink, sales, gross-profit and total overhead of a department in a similar environment.
Must have a minimum of 3 years professional experience in a Customer Service Management role.
Must have a minimum of 2 years of previous cash handling/bookkeeping experience.
Must be able to lift up to 50 pounds
Must be able to bend, reach, stoop, kneel and squat
Must be able to push, pull, and maneuver heavy loads
Works in a fast-paced environment with a focus on customer service.
May work in environments of extreme cold and extreme heat for short periods of time.
May travel periodically for meetings.
Must be able to stand and be on one's feet during the workday

Nice To Haves

Previous experience in total front-end operations in a retail environment preferred.

Responsibilities

Communicates the Earth Fare vision, standard operating procedures, merchandising guidelines, and financial goals to Team Members, with strong emphasis on customer service, safety and sanitation.
Interviews, selects, trains, and supports team members.
Acts as a key holder to support overall store operations.
Scheduling and supervision of cashiers, book keepers and customer service desk staff.
Conducts new Team Member orientations.
Maintains high levels of communication with Team Members, customers, and Home Office.
Ensures proper safety and security procedures, performs Front End Audits and assists in quarterly LPI audits.
Continually find ways to reduce expenses.
May work up to five MOD shifts per week including opening and closing of store based upon individual store/business needs.
Maintains cleanliness, sanitation, and overall organization of the department including all fixtures, storage, work stations, freezers, and coolers.