Front End Team Lead

Orcas Island Market • Eastsound, WA

7d • Onsite

About The Position

This is a full-time, year-round position. Applicants must be available to work variable shifts as well as weekends and holidays. The Front End Team Lead works with the Customer Service Manager to supervise, administer, and coordinate activities of the Front End in support of policies, goals, and objectives established by Island Market.

Requirements

• 1-year of experience in a similar environment
• Ability to calculate discounts and percentages
• Ability to handle multiple tasks simultaneously
• Self-starter and manage time wisely
• Organizing and planning
• Excellent proof-reading skills
• Good analytical & organizational skills
• Excellent English communication skills (verbal & written)

Responsibilities

• Daily opening and closing of the store as directed by management.
• Guiding and directing co-workers in the development, promotion, and sale of the organization's products and services.
• Developing and maintaining a sound plan for the department.
• Working with Customer Service Manager to develop procedures and controls to promote communication and adequate information flow.
• Upholding operating policies consistent with Island Market policies and objectives and ensuring their execution.
• Evaluating the results of overall department operations regularly and systematically and reporting these results to the manager.
• Ensuring that all organization activities and operations are carried out in compliance with local, state, and federal regulations and laws governing business operations.
• Preparing and supervising the daily work schedules, including lunch and break schedules.
• Issuing written and oral instructions daily.
• Addressing errors and complaints of co-workers and/or customers.
• Assisting others in performing duties.
• Meeting with CSM regularly to coordinate activities.
• Supervising employees at the Front End in the absence of the Manager.
• Training team members on proper cash handling techniques and ensuring errors or anomalies in cash handling are reported to the CSM and/or Director of Finance.
• Counting the safe daily and noting discrepancies in count.
• Approving overrides and voids and ensuring accurate transactions.
• Following all Island Market safety procedures.
• Performing any and all other assigned tasks.

Benefits

• Prime Time Pay provides an additional $3/hour above the base rate for all hours worked Saturdays and Sundays and hours worked Monday through Friday between 6:00 pm and 3:00 am.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed