Front End Supervisor

Associated Food Stores•Holladay, UT

3d•Onsite

About The Position

The Front End Supervisor is responsible for overseeing front-end operations, ensuring accuracy and high productivity. This role involves managing sales programs, communicating information to front-end personnel, and addressing any pricing errors or system issues. The supervisor must monitor front-end coverage, assist with cashier duties when needed, and manage front-end supplies and cash handling procedures. Additionally, this position requires fostering positive customer relations, promoting high morale within the department, and collaborating with other department managers to improve store-wide sales. The supervisor must also adhere to all company policies and serve as a professional example for team members.

Requirements

Previous front end experience required.
Minimum age of 21 years required to sell tobacco products and/or alcohol and supervise sales for all under 21.
Ability to apply common sense understanding to instructions furnished in written, oral, or diagram form or when helping resolve a team member or guest concern.
An equivalent combination of relevant education and experience will be considered.

Responsibilities

Communicate information about ad items, special prices, coupon deals, and other sales program features to front-end personnel.
Immediately notify proper personnel of any pricing errors or items not found in the system.
Continuously observe the front-end for proper coverage during high volume times and ensure additional help is provided as needed.
Operate cash registers efficiently, bag guest purchases, and perform all related checkout procedures in a fast, friendly, and accurate manner.
Assist in ensuring the availability, control, and proper use of front-end supplies (bags, register tapes, office forms, cleaning supplies) within established budgets and guidelines.
Ensure timely pick-up, control, accuracy, and security of cash in registers and the safe.
Implement all security and cash drawer accounting procedures as outlined by company policies.
Follow company policy in opening and closing the store.
Exhibit and develop maximum customer relations through friendly and courteous behavior.
Promote a high level of morale within the department and store using honest and open communication.
Maintain good working relationships with other department managers with the objective of improving store-wide sales.
Comply with all company policies, programs, and directives as specified in the Code of Conduct.
Provide a professional example for other store team members to follow.