Front End PIC

Three Bears Alaska Inc•Butte, MT

13d•$0 - $17•Onsite

About The Position

The Front End PIC will provide and ensure exemplary customer service and satisfaction, while scheduling and supervising team members of the Front End. Additionally, the Front End PIC will supervise store personnel and security in the absence of management.

Requirements

Must be 21+ years old

Nice To Haves

A High School Diploma or GED is preferred.
5 years supervisory experience preferred.
Customer Service skills preferred.

Responsibilities

Maintains personal contact with customers and team members to ensure customer satisfaction including special orders and customer complaints.
Conducts performance evaluations and recommends personnel actions such as wage administration, promotions, or disciplinary action as needed.
Trains and ensures training of team members.
Monitors and evaluates cash handling.
Follows safety and security procedures and ensures procedures are followed by team members.
Assists Front End to ensure customer needs are being met and flow of customers through the registers is adequate.
Monitors overall security of the store in the absence of management.
Handles customer questions and/or complaints.
Communicates daily tasks and goals to the Night Shift PIC and team members.
Conducts periodic walks of departments to ensure product is filled to the proper level to ensure customer service.
Supervises personnel throughout the store in the absence of management.
Assists in other departments of the store as necessary.
Performs other functions as necessary or assigned.