Front-End Manager
About The Position
A Front End Manager’s role is to oversee all Front End operations and supervise all Front End Team Members, in collaboration with guidance and instruction from the Store Manager. A Front End Manager ensures all Guests have a positive experience while visiting our stores by providing exceptional customer service, acknowledging and handling all Guests complaints or concerns in a professional and timely manner and instills the same level of dedication to customer service in the Front End Team. After successfully demonstrating their exceptional leadership skills and dedication in the workplace, a Lead Cashier may be advanced to the position of Front End Manager. Promotions to Front End Manager may be earned by trusted Team Members who are highly effective in their jobs and whose work ethic may influence other Lead Cashiers and general cashiers. All Front End Managers also function as Managers on Duty.
Requirements
- Exceptional leadership skills
- Dedication in the workplace
- Highly effective in their jobs
- Work ethic that may influence other Lead Cashiers and general cashiers
Nice To Haves
- Experience as a Lead Cashier
Responsibilities
- Oversee all Front End operations
- Supervise all Front End Team Members
- Ensure all Guests have a positive experience
- Provide exceptional customer service
- Acknowledge and handle all Guests complaints or concerns in a professional and timely manner
- Instill dedication to customer service in the Front End Team
- Function as Managers on Duty
Benefits
- 11+ days per year of paid time off
- Health insurance options
- 401k for full time Team Members
- Team Member discount
- Flexible work schedules
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
