Front End Lead

BOISE CONSUMER COOPERATIVE INC•Meridian, ID

23h•Onsite

About The Position

Join our Front End team and support both customers and cashiers by ensuring accurate transactions, strong communication, and a consistent commitment to the Co-op’s values. You will be a natural leader who keeps checkout operations running smoothly while delivering exceptional customer service.

Requirements

Strong interpersonal and relationship-building skills.
Excellent communication abilities that create a welcoming customer experience.
Ability to quickly learn and retain information, including common PLU codes.
Calm, objective approach to resolving issues and supporting staff under pressure.
Efficient work habits suited to a fast-paced environment.
Flexibility to work mornings, evenings, weekends, and holidays as needed.
High school diploma or equivalent.
1–3 years of retail cashier or customer service experience preferred, especially in a grocery environment.
Must successfully complete a criminal background check.

Responsibilities

Provide accurate and efficient checkout by entering correct SKU, quantity, and weight information into the POS system.
Engage customers warmly and offer membership information during transactions.
Ask customers to Round Up for the monthly sponsored non-profit, reflecting our core values.
Follow all cash handling and check receiving procedures to maintain till and safe accuracy.
Uphold state regulations concerning the sale of alcoholic beverages.
Monitor self-checkout stations, assist customers, and resolve concerns with calm professionalism.
Assign registers, tasks, and job functions to cashiers for smooth Front End operations.
Prepare and communicate daily huddle information to ensure cashiers have the tools and updates they need.
Oversee cleanliness and organization of the Front End, foyer, and store entrance to maintain a safe, welcoming environment.
Perform register drops and loans and prepare deposits according to established procedures.