Front-End Lead (FT) Arcadia
About The Position
The primary responsibilities of the Keyholder are to ensure world-class customer service, POS sales, facility security and maintenance, and processing merchandise. As a Retail Store Front-End Lead, you will provide world-class customer service to all internal and external customers. You will partner with the Store Leadership to train, develop, supervise, and evaluate cashiers. You will train to master all aspects of the Goodwill donated retail goods process. You will ensure the sales floor, dressing rooms, Treasure Island and overall cash register area are neat, merchandised, rotated and organized at all times. You will complete register pulls, readings, cash reports, daily activity reports, transmittal of reports and daily deposits in accordance with Goodwill’s policies and procedures as required. You will support in the scheduling and execution of front-end team member breaks, maintaining adequate cashier coverage during breaks. You will assign cashiers daily duties to be done during off-peak times.
Requirements
- Basic computer skills required
- Must be willing and able to work days, evenings, and weekends
- Must be able to perform the essential functions of the job with or without accommodation
Nice To Haves
- High school diploma or GED preferred
- Prior experience in a retail environment preferred
Responsibilities
- Provide world class customer service to all internal and external customers
- Partner with the Store Leadership to train, develop, supervise, and evaluate cashiers
- Train to master all aspects of the Goodwill donated retail goods process
- Ensures the sales floor, dressing rooms, Treasure Island and overall cash register area are neat, merchandised, rotated and organized at all times.
- Completes register pulls, readings, cash reports, daily activity reports, transmittal of reports and daily deposits in accordance with Goodwill’s policies and procedures as required.
- Supports in the scheduling and execution of front-end team member breaks, maintaining adequate cashier coverage during breaks. Assigns cashiers daily duties to be done during off-peak times
Benefits
- Medical, Dental, & Vision Insurance
- Employer Paid Life Insurance
- 401K Retirement Plan with an Employer Match
- Paid Time Off
- 25% Store Discount
- Teladoc copays covered by Goodwill
- Access to a Life Coach
- Training and Development Opportunities
- Education Assistance and Incentives
- Comprehensive Wellness Program with Incentives
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
