FRONT END/DEPT LEADER

The Kroger Co.Santa Barbara, CA
Onsite

About The Position

Embrace the Customer 1st strategy to create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve the Front-end performance goals and best practices. Drive the department in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Direct and supervise all functions, duties and activities for the Front-end department. Responsible for the execution of best practices, goals and established standards for the department. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Requirements

  • Customer 1st strategy
  • Exceptional service skills
  • Ability to maintain a safe and clean environment
  • Knowledge of Front-end performance goals and best practices
  • Sales and profit goal achievement
  • Quality assurance standards monitoring
  • Supervisory skills
  • Understanding of company core values

Responsibilities

  • Create an outstanding customer experience through exceptional service.
  • Establish and maintain a safe and clean environment.
  • Achieve Front-end performance goals and best practices.
  • Drive the department in reaching sales and profit goals.
  • Monitor all established quality assurance standards.
  • Direct and supervise all functions, duties and activities for the Front-end department.
  • Execute best practices, goals, and established standards for the department.
  • Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.
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