(USA) Front End Coach

Walmart • Rockaway, NJ

11h • Onsite

About The Position

The Front End Coach leads and develops store associates, models exceptional customer service, and drives financial performance and sales in the designated store area. The role supervises and develops associates through hiring, training, mentoring, assigning duties, setting expectations, recognizing contributions, and building a sense of belonging. It coordinates activities with stakeholders, communicates business objectives, supports company initiatives and change, and identifies opportunities to improve results and customer experience.

The position oversees operational processes, merchandise presentation, seasonal transitions, inventory flow, budgeting, forecasting, expense control, and plans to reduce shrink and achieve sales and profit goals. It ensures compliance with company policies and procedures and promotes Walmart’s values, ethics, integrity, continuous learning, and customer-first approach. The role is based at the Walmart store at 220 Enterprise Dr, Rockaway, New Jersey.

Walmart offers competitive pay, performance-based bonuses, and benefits that may include medical, dental, and vision coverage; 401(k); stock purchase; company-paid life insurance; paid time off; parental and family care leave; disability coverage; company discounts; and education benefits through Live Better U. Eligibility and benefit terms may vary.

Requirements

• Meet one of the following minimum qualification pathways: two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
• Attend and successfully complete all job-required training and assessments.
• For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and firearms-authorized training.
• For facilities that sell only ammunition and have applicable state requirements, hold a current state-issued Certificate of Eligibility.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

• Lead, teach, train, and develop associates; actively listen, tour the store, and provide feedback.
• Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
• Introduce and lead company change efforts, set clear expectations, and guide teams in implementing business solutions.
• Model exceptional customer service and support customer service initiatives, including community-focused programs.
• Resolve customer needs, complaints, and issues; develop action plans to address deficiencies and improve the customer experience.
• Review and evaluate profit-and-loss statements; assist with budgeting, forecasting, and expense control.
• Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develop and implement plans to mitigate shrink and achieve sales and profit goals.
• Hire, train, mentor, and supervise associates; assign duties, recognize contributions, and develop talent to meet staffing needs.
• Build and maintain stakeholder relationships, support plans and initiatives, communicate objectives, measure progress, and address improvement opportunities.
• Ensure compliance with company policies and procedures and promote Walmart’s mission, values, ethics, and integrity.
• Promote belonging, collaboration, accountability, continuous learning, and adaptability.

Benefits

• Medical, dental, and vision coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• Paid time off, including sick leave
• Parental leave
• Family care leave
• Bereavement leave
• Jury duty leave
• Voting leave
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U education benefit, including tuition, books, and fees for eligible programs
• Performance-based bonus awards

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree