Front End Closing Team Lead - Downtown Store

City Market • Burlington, VT

4d • Onsite

About The Position

City Market Co-Op is seeking a Front End Team Lead who will assist in leading the Front End team while maintaining a positive customer experience. This position requires strong communication and customer service skills, ideally with prior experience in customer service or retail and/or a drive to learn! The role involves working for a community-owned business and playing an active role in the local food system.

Requirements

• Two years of cash handling/supervisory experience OR three years of customer service experience required.
• High School diploma or GED preferred.
• Proficiency in Microsoft Office Suite preferred.
• Knowledge of natural and conventional foods and the food industry helpful.

Responsibilities

• Direct Front End employees to ensure prompt, friendly, courteous customer service.
• Oversee the opening and/or the closing of the store, and follow established procedures.
• Ensure accurate Front End cash and coin handling, including verifying amounts, daily deposit, and sending/receiving coin orders.
• Perform routine Front End tasks such as processing the daily deposit and opening of the store.
• Maintaining a clean, organized, and professional work area.
• Interacting with and helping customers; duties include answering questions and assisting with member applications.
• Compliance with established City Market procedures and practices regarding operations, sales, safety, and security.
• May be required to perform other related duties as assigned.

Benefits

• Store discounts
• free fitness classes
• award-winning Wellness Program
• Employee Assistance Plan
• paid volunteer time
• affordable & comprehensive medical, dental, vision, life, disability insurances
• paid time off
• 401k with 6% match
• spending accounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED