Front End Clerk

Wheatsville Food Co-OpAustin, TX
Onsite

About The Position

To help Wheatsville be the Friendliest Store in Town through excellent, friendly and upbeat customer service. Ensure a quick, accurate, and pleasant shopper co-op experience. Educate non-owners about the benefits of joining Wheatsville Co-op, maintain a strong knowledge of store policies and product mix and complete all shift duties.

Requirements

  • Be present and prepared to work at the start of scheduled shifts
  • Ability to project a friendly, helpful personality to the public
  • Good communication and receptive to feedback
  • Accurate cash handling skills and attention to detail
  • Knowledge of, or ability to quickly learn, universal produce PLUs
  • TABC certification required

Nice To Haves

  • Prior natural foods, retail, or cashier experience
  • Prior customer service experience

Responsibilities

  • Operate a cash register accurately and efficiently
  • Deliver exceptional customer service
  • Maintain drawer variance within acceptable standards
  • Bag groceries and offer carryout assistance proactively
  • Maintain cleanliness of the register station, parking lot, and carts
  • Accurately count cash drawer at beginning and end of shift
  • Memorize PLUs for deli, bulk, and produce items
  • Educate shoppers about Co-op membership benefits
  • Attend staff meetings, trainings, and participate in quarterly inventory
  • TABC certification required
  • Assist with stocking shelves, rotating stock, and facing product
  • Break down grocery pallets and stock product efficiently
  • Ensure grocery aisles are clean, well-organized, and fully stocked
  • Respond to customer questions about grocery items
  • Monitor product freshness and report spoilage or damaged goods
  • Assist with periodic grocery inventory counts
  • Use downtime at Front End to support grocery team as directed
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