Front End Clerk
About The Position
At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier. As a Dollar Fresh, Front End Clerk at Hy-Vee, you'll be one of the first and last faces our customers see on every visit. Whether you're ringing up a cart full of groceries, assisting at self-checkout, or helping someone find what they need, you play a key role in making sure every customer leaves with a great impression of our store. If you enjoy connecting with people, like staying busy, and take pride in doing things right, this could be a great fit for you.
Requirements
- Follow written and verbal instructions with confidence
- Use basic math skills, including fractions, decimals, and percentages
- Communicate clearly with customers and teammates in a friendly, helpful way
- Stay organized and keep up with the pace of a busy front end environment
Responsibilities
- Deliver outstanding customer service by greeting customers warmly in all areas of the store and going the extra mile to make every visit a positive one
- Assist customers with finding products, reaching items, carrying heavy purchases, and passing along any feedback or requests to the team
- Operate the cash register to complete customer transactions accurately and efficiently, including bagging groceries as needed
- Assist customers at self-checkout lanes and process refunds and department-approved returns
- Redeem promotional coupons, food stamps, and WIC checks; sell and redeem lottery; process rental transactions; handle credit card charges and in-store charges; count back change and issue receipts
- Follow all local, state, and company policies on the sale of tobacco, liquor, and lottery tickets, and ensure compliance with WIC and food stamp guidelines
- Stock, face, and rotate merchandise throughout the store and keep shelves clean and well-organized
- Review the weekly store ad to stay current on price changes and sale items
- Keep the register area clean, maintain adequate supplies, and report any cash drawer discrepancies
- Know code dates on perishable items and be able to explain them to customers
- Assist with store displays, decorations, and special promotions as directed
- Help with cleaning throughout the store including registers, restrooms, breakroom, and backroom
- Follow proper sanitation procedures and keep the work area clean and safe at all times
- Maintain compliance with Hy-Vee's dress code, hygiene standards, and all company policies
- Assist in other store areas and take on special projects as needed
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
