169 RETAIL - FT FRONT END ASSOCIATE (80615)

SPECS FAMILY PARTNERS LTD•San Antonio, TX

37d•Onsite

About The Position

The individuals who perform this job provide extraordinary shopping experiences to our guests and exceptional service at the time of checkout. This role involves operating a cash register, assisting guests, and maintaining the checkout area. The position requires adherence to company mission, values, and uniform standards. Responsibilities include greeting guests, processing transactions accurately, suggestive selling, handling various payment methods, and maintaining a clean work environment. The job also involves assisting with stocking, inventory preparation, and resolving guest complaints with courtesy and respect. Teamwork, time management, and the ability to manage stress in a fast-paced environment are essential.

Requirements

Must be over the age of 21.
Ability to read, comprehend, and write simple instructions or memos.
Ability to communicate with and understand coworkers and guests.
Ability to add, subtract, multiply, and divide in both whole numbers and in fractions and decimals.
Ability to calculate discounts and percentages.
Must be responsible, reliable, and committed to providing extraordinary service.
Patience, friendliness, and an outgoing personality.
Must be a self-starter with a strong work ethic who completes job assignments in a timely fashion and then looks for the next task.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Must maintain a valid TABC Beverage Sellers Permit.
In some cases, a valid Food Handlers Permit is required.

Nice To Haves

Cashiering experience is preferred.
Bilingual skills are a plus.

Responsibilities

Know and actively demonstrate, daily, our Company Mission Statement and Core Values.
Maintain uniform standard, as detailed in the Employee Manual, for all worked hours.
Greet guests with a smiling face and helpful demeanor, use our Guest Services script based on the division in which they serve.
Operate cash register or electronic scanner and look up products as needed to access UPC codes or prices.
Ensure proper pricing by scanning the correct barcode.
Properly use and maintain computers, registers, and scanner equipment.
Suggestively sell items to guests at the register and offer add-on items, including the charity of the month.
Monitor merchandise brought to the register by stockers so that the accurate amounts are charged to the guest.
Redeem coupons and weigh produce items when required.
Kindly ask the guest to read and answer the pin pad question before starting the transaction. Never answer the pin pad questions for the guest.
If necessary, check acceptable identification, use 36 sign-in, to ensure you make the legal sale. Use best practices and always be professional when checking IDs.
Receive cash, checks, debit cards, credit cards, or gift cards.
Issue receipts and any change due.
Accurately count change back to the guest.
Bag or box merchandise.
Assist with carry-outs when needed and feasible.
Compute and record totals of all transactions on daily record sheet.
Call the code for a cash drop as soon as the limit has been reached in order to maintain proper till balance.
Keep work area clean and neat and do not overstock counter with merchandise.
Count down drawer at end of shift and prepare final drop.
Answer questions and provide information to guests.
May resolve guest complaints with courtesy and respect.
Avoid conversations with coworkers when guests are present.
Avoid use of personal cell phone while on the sales floor.
Stock shelves and check price tags as needed.
Monitor checkout station, making sure all needed tools such as register paper and paper bags are in stock.
Prepare assigned areas for inventory and assist in the inventory process if needed.
Carry out directives of management efficiently.
Fulfill responsibilities with care and attention to detail.
Practice teamwork and cooperation with others.
Possess time management skills and be able to prioritize tasks.
Ability to manage stress in a fast-paced environment.
Communicate with and understand team members and guests.
See product and payment methods.
Work in accordance with all safety regulations of Specs Family Partners and OSHA.
Other projects and tasks assigned by management.
Attendance and timeliness are required.