Front End Associate Part Time - WOODSTOCK

The Home Depot • Woodstock, ON

2d • CA$19 - CA$20 • Onsite

About The Position

Front-end associates proactively direct customers to open registers and support customers at the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout process. This role involves greeting customers, engaging them during transactions, and thanking them for their business. Associates will demonstrate knowledge of products and services, make appropriate suggestions, and treat all customers and associates with appreciation while minimizing checkout times. They will also promote and recommend services such as Credit, Extended Warranty, Tool Rental, and Pro Services. Additionally, associates must follow all Safety and Loss Prevention policies and procedures, as well as front-end processes designed to mitigate shrink and protect assets.

Requirements

• Highschool Diploma or Equivalent
• 1 to 2 years Retail or Cash experience an asset
• Interpersonal skills
• Cash Handling

Responsibilities

• Greets each customer, engages them during the transaction and thanks the customer for their business using the GET Involved approach to customer service.
• Demonstrates knowledge of products and services and makes appropriate suggestions to meet the customers’ needs.
• Treats all customers and associates in a sincere, appreciative manner and minimizes the time in the checkout line, acknowledging waiting customers.
• Promotes and recommends services offered such as Credit, Extended Warranty, Tool Rental, Pro Services, etc.
• Follows all Safety and Loss Prevention policies and procedures.
• Follows processes on the front-end designed to mitigate shrink and protect assets.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED