Front End Associate (PT) Boise
About The Position
Join our Front End team and help ensure accurate transactions, friendly service, and an efficient shopping environment that reflects the Co-op’s core values every day. You will be responsible for providing accurate and efficient checkout, engaging customers warmly, and upholding state regulations. This role also involves supporting customers at self-checkout stations, managing challenging situations professionally, and maintaining a clean and orderly Front End. Balancing customer service with tasks such as stocking and light cleaning is key to keeping the department running smoothly.
Requirements
- High school diploma or equivalent.
- Strong interpersonal and relationship-building skills.
- Excellent communication abilities that create a welcoming customer experience.
- Ability to quickly learn and retain information, including common PLU codes.
- Calm, objective approach to resolving issues and responding under pressure.
- Must be able to successfully complete a background check.
- Efficient work habits suited to a fast-paced environment.
- Flexibility to work mornings, evenings, weekends, and holidays as needed.
- Sufficient physical ability and mobility to work in a grocery store setting, including standing or sitting for prolonged periods, occasional stooping, bending, kneeling, crouching, reaching, twisting, and lifting up to 50 lbs.
- Repetitive hand and arm movements, use of step stools or ladders, and proper PPE when using appliances and equipment are required.
Nice To Haves
- Retail cashier or customer service experience preferred, especially in a grocery environment.
Responsibilities
- Provide accurate and efficient checkout by entering correct SKU, quantity, and weight information into the POS system.
- Engage customers warmly and offer membership information during transactions.
- Ask customers to Round Up for the monthly sponsored non-profit, reflecting our core values.
- Follow all cash handling and check receiving procedures to maintain till accuracy.
- Uphold state regulations concerning the sale of alcoholic beverages.
- Support customers at self-checkout stations and assist with questions.
- Manage challenging customer situations with calmness and professionalism, involving leadership when needed.
- Help maintain a clean and orderly Front End, including the foyer, cart areas, eating spaces, and restrooms.
- Balance customer service with tasks such as stocking and light cleaning to keep the department running smoothly.
Benefits
- Equal Opportunity Employer status
- Participation in E-Verify for work authorization confirmation
- Policy for reasonable accommodations for individuals with disabilities
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
