Front End Associate/Cashier - Part Time

SPECS FAMILY PARTNERS LTD • San Antonio, TX

13d • Onsite

About The Position

The Front End Associate/Cashier is responsible for providing extraordinary shopping experiences to guests and exceptional service at the time of checkout. This role involves operating the cash register, assisting customers, and maintaining the store's appearance. The position requires adherence to company mission and values, maintaining uniform standards, and engaging guests with a friendly and helpful demeanor. Key responsibilities include processing transactions accurately, suggestively selling items, monitoring merchandise, handling coupons, checking identification for legal sales, receiving various payment methods, issuing receipts, counting change accurately, and bagging merchandise efficiently. The associate will also assist with carry-outs, maintain daily transaction records, manage cash drops, keep the work area clean, and prepare the cash drawer for closing. Additionally, the role involves answering guest questions, resolving complaints courteously, avoiding coworker conversations when guests are present, and refraining from personal cell phone use on the sales floor. Other duties include stocking shelves, checking price tags, monitoring checkout station supplies, preparing for and assisting with inventory, and carrying out management directives with care and attention to detail. Teamwork, cooperation, time management, and the ability to handle stress in a fast-paced environment are essential. The job requires standing for most of the shift, with occasional bending and walking. It involves using arms, hands, and fingers for various tasks, and the ability to lift and move merchandise up to 25 pounds regularly and up to 50 pounds or more occasionally, with the ability to push and pull 50-100 pounds or more occasionally. Communication and understanding of team members and guests, as well as clear vision for product and payment methods, are necessary. The associate must work in accordance with safety regulations and may be assigned other tasks, including cleaning restrooms. Attendance and timeliness are required, and the job cannot be performed remotely.

Requirements

• Must be over the age of 21 to work at Spec's.
• Ability to read, comprehend, and write simple instructions or memos.
• Ability to communicate with and understand coworkers and guests.
• Ability to add, subtract, multiply, and divide in both whole numbers and in fractions and decimals.
• Ability to calculate discounts and percentages.
• Responsible, reliable, and committed to providing extraordinary service.
• Patience, friendliness, and an outgoing personality.
• Self-starter with a strong work ethic who completes job assignments in a timely fashion and then looks for the next task.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Must maintain a valid TABC Beverage Sellers Permit.
• In some cases, a valid Food Handlers Permit.
• Previous experience in retail or customer service preferred.
• Familiarity with cash handling procedures.
• Knowledge of basic math for cash transactions.
• Strong communication skills, including phone etiquette.

Nice To Haves

• Bilingual skills are a plus.
• Cashiering experience.
• High school diploma or a general education degree (GED).

Responsibilities

• Know and actively demonstrate, daily, our Company Mission Statement and Core Values.
• Maintain uniform standard, as detailed in the Employee Manual, for all worked hours.
• Greet guests with a smiling face and helpful demeanor, use our Guest Services script based on the division in which they serve.
• Operate cash register or electronic scanner and look up products as needed to access UPC codes or prices.
• Ensure proper pricing by scanning the correct barcode.
• Properly use and maintain computers, registers, and scanner equipment.
• Suggestively sell items to guests at the register and offer add-on items, including the charity of the month.
• Monitor merchandise brought to the register by stockers so that the accurate amounts are charged to the guest.
• Redeem coupons and weigh produce items when required.
• Kindly ask the guest to read and answer the pin pad question before starting the transaction. Never answer the pin pad questions for the guest.
• If necessary, check acceptable identification, use 36 sign-in, to ensure you make the legal sale. Use best practices and always be professional when checking IDs.
• Receive cash, checks, debit cards, credit cards, or gift cards.
• Issue receipts and any change due.
• Accurately count change back to the guest.
• Bag or box merchandise. Is business-minded when using bags (double bag only when asked by the guestfor multiple bottle orders, use boxes) and bottle protectors (no, not every bottle needs one).
• Assist with carry-outs when needed and feasible.
• Compute and record totals of all transactions on daily record sheet.
• Call the code for a cash drop as soon as the limit has been reached in order to maintain proper till balance.
• Keep work area clean and neat and do not overstock counter with merchandise.
• Count down drawer at end of shift and prepare final drop.
• Answer questions and provide information to guests.
• May resolve guest complaints with courtesy and respect.
• Avoid conversations with coworkers when guests are present.
• Avoid use of personal cell phone while on the sales floor.
• Stock shelves and check price tags as needed.
• Monitor checkout station, making sure all needed tools such as register paper and paper bags are in stock.
• Prepare assigned areas for inventory and assist in the inventory process if needed.
• Carry out directives of management efficiently.
• Fulfill responsibilities with care and attention to detail.
• Practice teamwork and cooperation with others.
• Possess time management skills and be able to prioritize tasks.
• Ability to manage stress in a fast-paced environment.
• Stand for most of shift, bend and walk occasionally. Use arms, hands, and fingers to feel, handle, reach, and lift. Lift and/or move up to 25 pounds regularly and up to 50 pounds or more occasionally using proper lifting techniques and tools. Push and/or pull 50-100 pounds or more occasionally. Communicate with and understand team members and guests. See product and payment methods.
• Work in accordance with all safety regulations of Specs Family Partners and OSHA.
• Other projects and tasks assigned by management. Yes, you may have to clean the restroom.
• Attendance and timeliness are required.

Benefits

• The TABC course takes 2-3 hours to complete, and we will pay you for your time spent in the course up to 3 hours.
• Spec's will provide a link to the course and login information after the hiring process is complete.
• We will deduct the cost of the course from your paycheck.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED