Front Door Valet - Flex Schedule Must have Valid Drivers License

Hotel Monteleone • New Orleans, LA

6d • Onsite

About The Position

The Front Door Valet is responsible for providing a positive first and lasting impression to guests when they arrive and leave the hotel.

Requirements

• Strong customer service and leadership skills
• Ability to push, pull, lift and carry objects weighing up to 50 pounds
• Ability to comply with all hotel’s policies and procedures
• Ability to speak clearly, write legibly, perform basic calculations and work well with other associates
• Ability to work evening shifts including weekends and holidays
• Willingness and ability to work outside in adverse weather conditions including hot, cold, rainy or other weather conditions
• A valid state issued driver license and no driving violations within the last two (2) years
• Effectively communicate and interact with people from diverse backgrounds
• Read and comprehend simple instructions, short correspondence and memos
• Write simple correspondence
• Effectively present information in one-on-one and small group situations to customers, clients and other associates of the hotel
• Apply common sense understanding to carry out detailed but uninvolved written or oral instructions
• Deal with problems involving a few concrete variables in standardized situations
• A valid state issued driver’s license
• A clear driving record with no citations issued within the last two (2) years
• A valid high school diploma or general education degree (GED)
• At least one (1) year of customer service experience
• A valid state issued driver's license

Responsibilities

• Park guest vehicles in specified areas in a safe and efficient manner
• Retrieve customer vehicles from specified areas in a safe and efficient manner
• Provide travel directions and information on property events and promotions
• Fill out all parking tickets that include make of car, location of car, name of registered guest and mark the ticket for pre-existing damage
• Initial parking tickets
• Ensure all cars are parked and brought down completely safe
• Obey all traffic laws on and off property
• Promote the courteous treatment of customers when resolving guest service issues
• Provide timely and knowledgeable service and then some to each and every guest; always find solutions to guests’ problems
• Greet arriving and departing guests; open passenger door(s) and offer assistance, if appropriate
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED