Front Desk - Alabaster
Urology Centers of Alabama•Homewood, AL
•Onsite
About The Position
As the first point of contact for patients arriving at UCA’s clinics, the Medical Front Desk Clerk will greet and assist patients with check-in at kiosks, collection of necessary documents, inputting information into EMR system, preparing file for office visit, and notifying physician or nurse that patient is ready to be taken back. Upon conclusion of service, schedules follow-up appointments and communicates instructions for additional services.
Requirements
- Must show the ability to have excellent interpersonal skills and communication to interact with all walks of life, internal and external to UCA, from all educational or cultural backgrounds.
- Must show the ability to work independently or within a team in a fast-paced environment.
- Must show proficiency in use of a variety of office equipment including a PC, Windows, MSOffice, EMR system, multi-line telephone, copier, facsimile machine, etc.
- Must show the ability to maintain confidentiality, including strict adherence to HIPAA and UCA Guidelines.
- Must have a high school diploma or GED equivalent.
Nice To Haves
- Bilingual in English and Spanish.
- May have previous experience in healthcare or in a physician clinic setting.
- May demonstrate a good working knowledge of medical terminology.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
