Second Shift Part Time Front Desk

Chestnut Mtn Ski Resort LLCEast Galena Township, IL
Onsite

About The Position

To perform in a pleasant, professional, and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests, which contributes to an overall positive experience. This is part time position, with the potential for full-time work.

Requirements

  • Must have good customer relations skills.
  • A friendly and professional tone and actions are vital.
  • Must be able to speak clearly and listen carefully.
  • Requires a high school diploma or equivalent.

Responsibilities

  • Registers and assigns rooms to guests.
  • Issue room keys and give instructions to guests as appropriate.
  • Stamps mail in the out-going mail.
  • Transmits and receives messages using equipment such as telephone, fax and switchboard.
  • Answers inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions.
  • Keeps records of room availability and guests' accounts.
  • Computes bills, collects payment and makes changes for guests.
  • Make, confirm, modify and cancel reservations for guests.
  • May post charges such as room, food, or telephone by hand or machine.
  • May make restaurant, transportation or entertainment reservations for guests.
  • May deposit guests' valuables in hotel safe or safe deposit box.

Benefits

  • Health benefits available after qualifications are met.
  • Dental benefits available after qualifications are met.
  • Vision benefits available after qualifications are met.

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

11-50 employees

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