Front Desk Opportunity! $1000 Hiring Bonus

Remington Hospitality•Omaha, NE

14h•Onsite

About The Position

This is a front desk opportunity with a $1000 hiring bonus. The role involves greeting and communicating with guests, checking them in and out of the hotel, assisting with pre-registration and blocking of reservations, and accurately posting charges. The position requires a complete working knowledge of the Front Office computer or manual system, including daily transactions and less frequent ones. You will also manage credit card information for guest payments, review reservations with special requests, and block rooms accordingly. Knowledge of hotel rates and discounts, as well as reservation procedures (including taking same-day reservations within approximately 2 minutes), cancellation procedures, and relocation procedures, is necessary. The starting pay is $18.00/hour.

Requirements

Be guest focused, and a problem solver.
May be required to work varying schedules to include nights, weekends, and holidays.
Enjoys working as and being part of a team that provides great experiences for our guests!

Responsibilities

Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel.
Assist in pre-registration and blocking of reservations when necessary.
Promptly, accurately and efficiently know how and where to post all charges.
Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
Accurately manage credit card information from guests for payment of hotel charges.
Review any reservations with special requests and work to block rooms accordingly.
Have knowledge of hotel rates, discounts and how to handle each.
Have working knowledge of reservations and procedures, including how to take same day reservations.
Should be able to take reservations in approximately 2 minutes.
Know and follow cancellation procedures and relocation procedures when necessary.