Overnight Front desk 10p-6a

Crunch Fitness - Fitness Growth Capital•Nashua, NH

157d•Onsite

About The Position

This role involves providing overnight front desk services from 10 PM to 6 AM. Key responsibilities include greeting members, managing check-ins, handling phone calls, promoting club services and events, and maintaining a welcoming and organized environment. The position also involves membership sales, retail sales, scheduling services, processing payments, and performing opening and closing duties. Regular participation in department meetings and employee training is expected.

Requirements

Fluent in English
Proficient reading and writing skills
Computer Skills

Nice To Haves

Strong customer service skills

Responsibilities

Membership Sales
Ability to work 10pm until 6am
Greet all members & guests with a smile and wish them well as they exit the club
Check in all members and guests in accordance with company procedures
Facilitate any messages on club software at member check-in
Answer phones in courteous, helpful, professional manner
Communicate special events to members and guests
Maintain an atmosphere, which makes members feel welcome
Facilitate all member requests or forward to a manager
Maintain professional disposition at all times
Sell retail products
Schedule member services: tanning, etc
Facilitate payment of member services in accordance with company procedures
Know club facility, services, and schedules
Maintain a clean and organized work area
Assist in all projects as delegated by club management
Follow all policies and procedures in the Employee Handbook
Opening and closing duties