Front Desk - Orbit Family Eyecare

Keplr VisionAlbuquerque, NM
Onsite

About The Position

Orbit Family Eyecare is seeking a Part Time Receptionist to join their team. This role is customer-facing and requires exceptional customer service skills. The receptionist will be the first point of contact for patients, responsible for creating a welcoming atmosphere and ensuring top-tier care. The position involves managing front desk tasks, scheduling, patient check-in, and ensuring smooth patient flow through effective time management and multitasking.

Requirements

  • Work 20 hours per week, with Saturdays being mandatory
  • 1+ year of customer service experience
  • Strong communication skills with the ability to interact professionally and courteously with patients
  • Tech-savvy with basic computer skills and the ability to learn new systems quickly
  • A positive, can-do attitude and the ability to stay organized under pressure

Nice To Haves

  • Healthcare experience a plus, but not required!

Responsibilities

  • Be the friendly voice on the phone, assisting patients with scheduling and inquiries
  • Greet and check in patients with a warm smile and professional demeanor
  • Manage a variety of front desk tasks with efficiency and attention to detail
  • Ensure smooth patient flow through excellent time management and multitasking skills

Benefits

  • Career growth opportunities
  • Upward mobility
  • Supportive, team-oriented environment
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