Front Desk Wellness Coordinator (Part Time) - Denton, TX

The Joint Chiropractic•Denton, TX
•$14 - $16•Onsite

About The Position

The Joint Chiropractic is seeking a part-time Front Desk Wellness Coordinator to join their caring team. This role is ideal for individuals who are goal-oriented, self-motivated, proactive, and have a passion for health and wellness. The company offers opportunities for career growth and advancement within a world-class organization. The Wellness Coordinator will provide excellent service to members and patients, focusing on creating a great patient experience and driving membership sales to meet goals. Responsibilities include greeting patients, checking them in, answering phones, re-engaging inactive members, staying updated on offerings, and maintaining clinic cleanliness. The role requires confidence in presenting and selling memberships and visit packages, and keeping management informed of member concerns. A willingness to learn, grow, and accept constructive criticism is essential.

Requirements

  • Have a high school diploma or equivalent (GED).
  • Have strong phone and computer skills.
  • Able to stand and/or sit for long periods of time
  • Able to lift up to 50 pounds
  • Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY

Nice To Haves

  • Bi-lingual a plus
  • Driven to climb the company ladder!
  • Possess a winning attitude!
  • Previous Sales Experience preferred
  • Office management or marketing experience a plus!

Responsibilities

  • Complete transactions using point of sale software and ensure all patient accounts are current and accurate
  • Participate in marketing/sales opportunities to help attract new patients into our clinics
  • Be able to prioritize and perform multiple tasks.
  • Educate Patients on wellness offerings and services
  • Share personal Chiropractic experience and stories
  • Work cohesively with others in a fun and fast-paced environment.
  • Have a strong customer service orientation and be able to communicate effectively with members and patients.
  • Manage the flow of patients through the clinic in an organized manner.
  • Providing excellent services to members and patients.
  • The Wellness Coordinators primary responsibility is to provide a great patient experience for prospective members and existing patients and to gain memberships in order to meet sales goals.
  • Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
  • Answering phone calls.
  • Re-engaging inactive members.
  • Staying updated on membership options, packages and promotions.
  • Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
  • Maintain the cleanliness of the clinic and organization of workspace
  • Confident in presenting and selling memberships and visit packages
  • Keeping management apprised of member concerns and following manager's policies, procedures and direction.
  • Willingness to learn and grow
  • Accepting constructive criticism in a positive manner and using it as a learning tool.

Benefits

  • BONUS Potential
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