Front Desk Water Care Expert

HotSpring Spas & Pool TablesWest Fargo, ND
Onsite

About The Position

As a Front Desk Customer Care Expert, you will be the first point of contact for our valued customers, providing top-notch service with a smile. You will be responsible for assisting customers with their inquiries and ensuring that every visitor leaves our store feeling satisfied and inspired to embrace fun in their wellness journey.

Requirements

  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize in a busy environment
  • Strong attention to detail and problem-solving abilities
  • Passion for promoting Every Day Made Better through our products and services
  • Able to stand for 6-8 hrs. shifts.

Nice To Haves

  • Previous customer service experience is preferred

Responsibilities

  • Greeting customers with enthusiasm and assisting them with their needs
  • Analyzing customer water samples & providing product recommendations
  • Answering phone calls and responding to emails promptly and professionally
  • Ensuring the showroom is clean, welcoming, and stocked with promotional materials
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