Front Desk Treatment Coordinator (Dental Office)

A Smile 4 U•Alpharetta, GA

1d•Onsite

About The Position

Our team at Main Street Dentistry is looking for an upbeat and friendly full-time Front Desk Treatment Coordinator who has a passion for helping others! The Front Desk Treatment Coordinator will be responsible for overseeing front desk operations, supervising staff, ensuring exceptional customer service, managing administrative tasks, and efficiently resolving any issues. This includes welcoming and greeting patients, handling patient check-ins and check-outs, verifying patient information and insurance coverage, processing payments, answering incoming calls, and providing assistance to team members, when necessary, all while maintaining a high level of service for patients. Pay: Based on experience Schedule : Monday to Friday. 7:00 am to 4:00 pm

Requirements

Experience in a dental office required
Strong interpersonal skills and communication
Customer-service oriented
Reliable and collaborative team-member

Responsibilities

Check-In patients
Collect monies/co-pays due prior to services
Update patient chart, as required
Check-Out patients
Confirm treatment plans
Make follow-up appointments
Answer and respond to telephone calls with professionalism
Complete daily overview of upcoming patient appointments
Call and confirm all scheduled patient appointments
Assist with recall Reports, missed and cancelled lists and treatment plan reports to try and fill in cancellation and no-show appointment times
Maintain service logs and clinic logs on a daily basis
Assist with insurance verification, as needed
Assist front office supply inventory needs

Benefits

Full-time team members qualify for Medical, Dental, and Optical Insurance after 90 days
Unique opportunity to work in a multi-specialty practice
Paid Time Off (PTO) and Paid Holidays
Opportunities for Professional Growth

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