About The Position

Midas Hospitality is seeking a Front Office Supervisor to join our team at the Residence Inn & Courtyard hotel located in St. Louis, MO. This position will supervise front desk staff and run all aspects of the front desk and office.

Requirements

  • At least one year of experience as a front desk agent
  • One year experience in a supervisory role

Responsibilities

  • Responsible for the efficient and professional running of the front desk.
  • Ensure smooth check-in and check-out of all guests through properly handling guest accounts.
  • Plan and conduct staff meetings on a regular basis.
  • Constantly audit all desk work for accuracy and consistency.
  • Coach and counsel staff when appropriate.
  • Responsible for shift coverage when short-handed or due to staff absences, including night auditor shift.
  • Determine weekly schedule.

Benefits

  • Growth and development tools and access to learning
  • Robust PTO policies
  • Medical/Dental/Vision Coverage
  • 401k matching
  • Employee Assistance Program
  • Discounted products and services
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