Front Desk Supervisor - Residence Inn / Fairfield Inn: Maryland Heights, MO
About The Position
Midas Hospitality, recognized as one of the Top 100 U.S. Employers in 2021, is seeking a Front Office Supervisor to join their team at the Residence Inn / Fairfield Inn hotel located in Maryland Heights, MO. This position involves supervising front desk staff and managing all aspects of the front desk and office. Midas Hospitality, founded in 2006, operates over 40 hotels in 14 states, focusing on select-service and extended-stay properties for leading brands such as Marriott, Hilton, and IHG. The company prides itself on being a people-first organization, offering opportunities for growth and benefits for associates with a desire to serve others and a strong work ethic, aiming to competitively compensate and reward contributions.
Requirements
- At least one year of experience as a front desk agent
- One year experience in a supervisory role
Responsibilities
- Responsible for the efficient and professional running of the front desk.
- Ensure smooth check-in and check-out of all guests through properly handling guest accounts.
- Plan and conduct staff meetings on a regular basis.
- Constantly audit all desk work for accuracy and consistency. Coach and counsel staff when appropriate.
- Responsible for shift coverage when short-handed or due to staff absences, including night auditor shift.
- Determine weekly schedule.
Benefits
- Growth and development tools and access to learning
- Robust PTO policies
- Medical/Dental/Vision Coverage
- 401k matching
- Employee Assistance Program
- Discounted products and services
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
101-250 employees
