Front Desk Supervisor - Fairfield Inn & Suites, Mansfield, MA

Lafrance Hospitality • Mansfield, MA

1d • $21 - $23 • Onsite

About The Position

Fairfield Inn & Suites by Marriott hotel located in Mansfield, MA located at 50 Reservoir St. is looking for a Full -Time Front Desk Supervisor (with comprehensive benefits).
We want you to join our team at the Fairfield Inn & Suites as our Front Desk Supervisor! At our hotel you'll have a great work environment surrounded by friendly coworkers and have opportunities for cross training, career growth and mentorship. As a Marriott Team member you'll receive amazing discounts on hotel rooms for both you & your family to enjoy. In addition we run Company wide incentives both year round & seasonal for all staff.
Refer someone after you join and earn up to $500 !!!
Pay: $21 - $23 Per Hour

Requirements

• Minimum 1-2 years hotel front desk experience required
• Strong interest and willingness to develop sound managerial and team building skills, to lead a team effectively
• Excellent communication skills, both written and oral, to communicate with guests, potential guests, and fellow employees
• Comfortable with hotel computer reservation systems
• Ability to teach adult learners
• Available to work a flexible schedule ( Nights & weekends )

Responsibilities

• The Front Desk Supervisor (FDS) is responsible for the success of the front desk, ensuring outstanding guest satisfaction.
• The FDS assists in all areas of the hotel to achieve and maintain Fairfield Inn, and Lafrance Hospitality standards.
• Works to achieve a friendly atmosphere for fellow associates and hotel guests
• Displays exemplary performance as an example for the staff to emulate
• Performs training and revenue management strategies with the staff
• Supervises Guest Representatives, Night Auditors and acts as Manager on Duty as needed
• Produces accurate financial reports on time
• Ensures that policy and procedure are followed and administered consistently
• Understands local health and safety codes
• Is knowledgeable about all brand standards
• Maintains a positive, cooperative work environment between personnel and management

Benefits

• Health, Dental & Vision Ins
• PTO
• 401k Matching
• Parental Leave
• Brand Hotel Room Discounts
• Company Wide Hotel Room Discount Program
• Referral Bonus Incentive
• Retention Bonus Incentive
• Annual Review Program
• Extensive Room for Growth
• Paid Training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees