Front Desk Supervisor | Full Time | $15
PCH Hotels & Resorts•Montgomery, AL
•Onsite
About The Position
We are seeking a dedicated and detail-oriented Full-Time Front Desk Supervisor to provide smooth guest arrival and departure procedures while maintaining high hospitality standards.
Requirements
- Full-Time availability
- Detail-oriented
Responsibilities
- Assist in developing Front Desk associates to build a skilled and motivated team, fostering a positive work environment that encourages excellent customer service.
- Ensure hospitality standards are upheld, promoting a welcoming and customer-centric atmosphere to create memorable guest experiences.
- Lead by example in resolving guest concerns and requests promptly and with the utmost care, demonstrating a commitment to guest satisfaction.
- Ensure the accuracy and completion of all room changes, credit approvals, and related processes to minimize guest inconvenience.
Benefits
- medical
- dental
- vision
- FSA/HSA
- STD/LTD
- employer-paid life insurance
- 401(k) match
- Exclusive discounts on hotel stays, food & beverage, golf, & retail across PCH properties
- Employer-paid parking
- Collaborative, growth-focused environment with strong support for career development
- Tuition Reimbursement up to $2,500 per calendar year
- Employee Assistance Program with 24/7 access to licensed master’s level counselors
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
