Front Desk Supervisor | Atlanta Le Meridien

SHANER • Atlanta, GA

10d • Onsite

About The Position

Shaner Hotels has an exciting opportunity for you at the beautiful Le Méridien Atlanta Perimeter! Located in suburban Atlanta in Dunwoody, Georgia, our Marriott-branded boutique hotel offers a sophisticated hospitality experience in the heart of the Perimeter Center. Situated just steps from Perimeter Mall, our hotel provides guests with convenient access to premier shopping, dining, and business destinations throughout the Atlanta area. Guests enjoy exceptional amenities, including on-site dining at Portico Global Cuisine, a state-of-the-art fitness center, poolside cabanas, and more than 10,000 square feet of flexible meeting and event space. Le Méridien Atlanta Perimeter offers an inspiring environment where associates can develop their hospitality skills while delivering memorable experiences for our guests. Whether you're beginning your career or looking for your next opportunity to grow, you'll find a supportive team and endless possibilities with Shaner Hotels. Start your hospitality career with the award-winning Shaner Hotels team and become part of something exceptional at Le Méridien Atlanta Perimeter!

Requirements

• Minimum one year experience in a similar position.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• High school graduate or equivalent.

Nice To Haves

• Prior supervisory experience a plus.
• Some college preferred.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

Responsibilities

• Responsible for supervising all aspects of the Front Desk functions, in accordance with hotel standards.
• Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff.
• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures.
• Handle guest complaints ensuring guest satisfaction.
• Assist staff with their job functions to ensure optimum service to guests.
• Monitor and maintain cleanliness, sanitation, and organization of assigned areas.
• Present guest folios and process payments. Adhere to payment, cash handling and credit policies/procedures.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED