PT Front Desk Member Services Staff - East
YMCA of Dane County•Madison, WI
•Onsite
About The Position
Our Front Desk Staff are responsible for creating a positive member experience by providing a superior level of customer service to current and prospective members and guests. This position establishes a positive work environment, supervises a dedicated membership team, and greets and interacts with guests in a friendly and professional manner.
Requirements
- Motivated to maintain an excellent customer service reputation
- Strong oral and written communication and interpersonal skills
- Strong attention to detail, organization, and follow-up abilities
- Ability to work effectively and efficiently in a fast-paced setting
Nice To Haves
- High school or equivalent
- Customer Service: 1 year
Responsibilities
- Greet members, prospective members, and guests, providing exceptional customer service.
- Answer phones in a friendly manner and assist callers with a variety of questions.
- New member sign-up.
- Respond to member questions and concerns in a timely and professional manner.
Benefits
- FREE YMCA FAMILY MEMBERSHIP!
- AMAZING retirement plan with unprecedented company contribution
- Growth opportunities!
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
