GCIC Front Desk Staff

GLENVIEW PARK DISTRICT•Glenview, IL

2d•Onsite

About The Position

Glenview Community Ice Center is looking to hire part-time Front Desk Staff. This role is responsible for providing excellent customer service, managing registrations and payments, maintaining the front desk area, and assisting with administrative duties and special events. The position requires availability for days, nights, weekends, and special events.

Requirements

High school diploma or equivalent desired
At least two (2) years of relevant experience required
Excellent interpersonal and phone skills with a wide range of patrons is required
Strong language skills
Ability to type at least 35 wpm
Ability to proofread/edit documents
Ability to multitask and handle various assignments
Knowledge of computers and software (Outlook, Word, Excel and Publisher)
Ability to travel to facilities using personal automobile
Ability to work a varied schedule including some nights and weekends

Nice To Haves

Some college is strongly preferred
Related experience or training in lieu of formal education

Responsibilities

Provide excellent front-line customer service to visitors and patrons
Greet visitors and answer questions about organization, facilities and programs
Answer phone calls and handle appropriately
Open and close front desk and offices
Register customers for programs, ice rentals, events and memberships; accept payments
Balance daily cash drawer and prepare bank deposits
Maintain clean front desk and up-to-date bulletin boards and information kiosks
Document incidents and accidents
Sort and distribute internal and external mail
Assist with other administrative duties and special projects/events as needed