Front Desk Specialist

Amaya Solutions, Inc.Plant City, FL

About The Position

The Administrative Assistant provides day-to-day support by performing a variety of administrative and clerical tasks. This role ensures smooth operations through effective scheduling, travel coordination, internal communication, and general team support.

Requirements

  • High school diploma or equivalent required; Associate’s degree preferred.
  • 2+ years of administrative or office support experience, ideally supporting a fast-paced team
  • Strong verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Proactive and resourceful; able to manage multiple tasks with minimal supervision.
  • Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable learning new systems.
  • Friendly, helpful attitude and a willingness to support team members.
  • Valid driver’s license and reliable transportation for occasional errands.

Responsibilities

  • Answer and direct calls, take messages, and manage incoming and outgoing mail and packages.
  • Prepare shipment paperwork by printing documents from SAP and SDS forms.
  • Enter shipment data into SAP and maintain accurate electronic records.
  • Assist with shipment tracking and reporting.
  • Provide administrative and clerical support, including typing, filing, and completing forms.
  • Operate office equipment (copiers, scanners, phones, computers, etc.).
  • Prepare and organize documents, reports, and records based on instructions.
  • Maintain organized filing systems (digital and physical) for sales documents and records.
  • Respond to internal and external inquiries with professionalism and accuracy.
  • Prepare basic reports, agendas, and meeting notes as required.
  • Order and maintain office and team supplies.
  • Support the onboarding of new team members, including desk setup and supply coordination.
  • Provide support with scanning and processing documents for designated departments.
  • Assist with scanning shipping documents and verifying the receipt of laboratory articles.
  • Assign designated lab numbers to incoming shipments and notify the lab department upon arrival.
  • Maintaining the inventory closet of giveaways, brochures, and tradeshow materials
  • Pulling, preparing, and coordinating tradeshow assets for shipment—and organizing materials upon return
  • Ordering and supporting in-person events, including food orders, setup, and general logistics (printing)
  • Ordering and maintaining event supplies, including coffee, cups, drinks, snacks, plates, etc.
  • Perform other related duties as assigned.
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